Does PubNub provide a premium SLA? Craig Conover November 16, 2020 13:25 Updated PubNub's 24/7 teams maintain our global network with 99.999% uptime. We offer a range of pricing and support plans appropriate for a wide range of use cases. For more information, please review our Pricing page or contact PubNub Support to get in touch with a sales representative. Related articles How do I estimate the transactions for my use case? How do I detect dropped connections? How do I enable add-on features for my keys? What happens if usage exceeds my plan's limit? Can I use PubNub for free?