Presence Management feature allows users to control three presence sub-features on predefined channel or channel group patterns:
-
Presence Tracking
You can choose if presence tracking should be enabled or disabled for specific channel or channel group patterns -
Publish Presence events
Control which presence events you want to keep track of -
Webhooks
Configure events listener and attach required action type to send presence events as webhooks. For this Events & Actions feature is required.
The Presence Management feature is available in your Admin Portal. To learn more, visit our technical Presence Management documentation page.