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Message: "Invalid Subscribe Key" when client trying to connect.

I'm sure the subscribe key is right. Got this message last night 2:00am (time zone+8), but 3:00am back to normal. don't know why i get the error message and the channel names are not same.

( ex: GROUP1091 <> GROUP151)

Following are structure and the full error message.

  • frontend: subscribe channels.
  • backend: grant the client and message publish.

//the restful query url https://ps17.pubnub.com/subscribe/sub-c-099fcc34-4882-11e4-abea-02ee2ddab7fe/ALL%2CGROUP_1091%2CGroupData%2CItemPrice%2CMailUnread_35171%2CRole_35171%2CStockPrice%2Cmap%2Cother/0/14167686821261146?uuid=31ef0bcb-1a4e-44a1-a8c1-abb546d79842&auth=3a3d529e-b4f4-473a-80dc-79fbcfc549ff&pnsdk=PubNub-JS-Web%2F3.6.7

//return json "Invalid Subscribe Key" payload: {,…} channels: [map, ALL, MailUnread_27831, GroupData, ItemPrice, other, GROUP_151, Role_27831, StockPrice] 0: "map" 1: "ALL" 2: "MailUnread_27831" 3: "GroupData" 4: "ItemPrice" 5: "other" 6: "GROUP_151" 7: "Role_27831" 8: "StockPrice" service: "Access Manager" status: 400

This was directly caused by an issue that we correctly quickly on Sunday. See our status page for details: http://status.pubnub.com/


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